How to cancel 24 Hour Fitness

They want a letter, posted. Send it recorded, because the date it arrives is the date that counts.

The catch

  • Identity check
  • Minimum term
  • No refund
  • Written notice

They want a letter, posted. Send it recorded, because the date it arrives is the date that counts. Nothing is refunded for the part of the month you already paid for, so timing the cancellation is worth a moment's thought. A click is not enough. They want it in writing, and a letter that arrives late counts as the following month. There is a committed term. Leaving inside it usually means paying the rest of it anyway. They will ask you to prove who you are before they will act on the request.

Cancel 24 Hour Fitness step by step

  1. There is no online cancellation, so plan for post or a club visit
  2. Write to 24 Hour Fitness, Attn: Cancellation Department, PO Box 2689, Carlsbad, CA 92018
  3. Include your member ID, full name and billing address
  4. Send it by certified mail and keep the receipt as proof of the date
  5. Or go to your home club with photo ID and your member number and cancel at the desk
Open the 24 Hour Fitness cancellation page

After you cancel 24 Hour Fitness

Thirty days notice means one more full bill, essentially always. The notice period starts when they receive and process your letter, not when you post it, so the charge that lands after you cancel is the system working as intended rather than a mistake. Budget for it.

Nothing is prorated. Cancelling on the second day of a billing period costs exactly what cancelling on the last day does, so there is no advantage to rushing. Your access continues through the notice period, which is the only value you get back.

Send it certified and keep the receipt. The catalog note on this guide is honest that the address and the thirty day figure come from third party sources rather than from 24 Hour Fitness directly, because their site blocks automated checks. Ring the club and confirm both before you post anything, and get the name of whoever confirms it. A letter to a stale address is a month lost with nothing to show a dispute.

How much notice they want

30 days written notice

Cancelling on the day the charge lands is already too late here. Work backwards from your renewal date.

Every subscription that wants notice

Worth knowing

UNVERIFIED: the address and the 30 day notice come from third party guides, not from 24 Hour Fitness directly, because the site did not respond to automated checks. Confirm both before relying on this.

Questions people ask about cancelling 24 Hour Fitness

Can I cancel 24 Hour Fitness online?
There is no reliable online cancellation. The routes are a posted letter or a visit to your home club with photo identification and your member number. Check your online account first in case yours offers it, but plan for post.
Will I be charged after I cancel?
Yes, expect one more bill. The thirty day notice period runs from when they process your letter, so a final charge after cancelling is normal rather than an error. Nothing is prorated, so cancelling early in a period saves nothing.
What do I need to include in the letter?
Your member identification number, full name and billing address, so they can match the request to your account. Send it by certified mail and keep the receipt. Without proof of the date you have nothing to argue with if a charge is disputed.
Is the cancellation address reliable?
Confirm it before posting. The address and the thirty day notice on this page come from third party guides rather than from 24 Hour Fitness directly, because their site blocks automated checking. Call your club, confirm both, and note who told you.

Written and checked by a person, 1 September 2026.

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