How to cancel Planet Fitness
There is no online route and no phone route. You have to go in.
The catch
- Varies by branch
- Exit fee
- In person only
- Minimum term
- Written notice
There is no online route and no phone route. You have to go in. You have to turn up. There is no online route, so plan for a trip to the club and someone at a desk asking why. A click is not enough. They want it in writing, and a letter that arrives late counts as the following month. Each branch runs its own cancellations, so the answer you get depends on which one you signed up at. There is a committed term. Leaving inside it usually means paying the rest of it anyway. Leaving early carries a buyout fee on top of whatever is left to run.
Cancel Planet Fitness step by step
- Check your online account first: some clubs allow cancelling there, depending on your membership type and home club
- Otherwise go to your home club in person and ask to cancel at the front desk
- Or post written notice to your home club, by certified mail so you keep a record
- Make sure it arrives by the 10th if you want to stop the billing on the 17th
- Keep the confirmation: processing can take up to 7 business days
After you cancel Planet Fitness
Two dates run this, and missing either costs you a month. Written notice has to reach your home club by the 10th to stop the billing on the 17th, and processing can take up to seven business days on top of that. Cancelling on the 11th means the 17th charge still lands. Work backwards from the 10th, not from the day you decided to leave.
The annual fee is the charge people forget. It is billed separately from your monthly dues, usually in the first months of the year, and a cancellation that has not fully processed before it falls will not stop it. Ask the club when yours is due before you assume the cancellation has ended your relationship with them.
Your home club is the only club that can do this. Cancellation is run per franchise, so the branch you actually visit cannot cancel a membership held at the one you signed up at. If you moved, that means posting to the original club rather than walking into the local one. Commitment memberships are a separate problem again: they bill for the whole minimum term and can carry a buyout fee for leaving inside it.
How much notice they want
Written notice must reach your home club by the 10th to stop the billing on the 17th; allow up to 7 business days to process
Cancelling on the day the charge lands is already too late here. Work backwards from your renewal date.
Worth knowing
Cancellation is run per club, so the exact process varies by franchise. Commitment memberships bill for the whole minimum term and may charge a buyout fee if you leave early. Source: Planet Fitness customer service and policies pages, which block automated checking.
Questions people ask about cancelling Planet Fitness
Can I cancel Planet Fitness online?
What is the Planet Fitness cancellation deadline?
Will I still be charged the annual fee?
Can I cancel at a different Planet Fitness location?
Written and checked by a person, 1 September 2026.
Other gym subscriptions
That is one. Most people have eight.
Cancelled puts every recurring charge in one list with a real monthly total, then reminds you before the next trial converts. No bank login.
Get early accessFree to start. No card. Coming soon to iOS.